Base Black Shoe

We despatch orders on weekdays only (Monday-Friday except Bank Holidays)

Standard Delivery

If you choose the Standard delivery option (£4.95) then your order will be delivered between 2-3 working days. This option is free for orders over £70

Next Working Day Delivery

If you choose the Next Working Day delivery option (£6.95 UK Main Land only, £2 for orders over £70) then your order will be despatched the following working day provided that you made your order by 1pm GMT Monday - Thursday. If you place your order over the weekend (any time after 1pm on Friday) then it will arrive on Tuesday.

Shipping Costs for Europe - UK Terms and Conditions Apply!

Austria, Belgium, Channel Islands, Denmark, Finland, France, Germany, ROI, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden and Switzerland – delivery charge is £16.95 and delivery approximately 5 working days

Shipping Costs for the Rest Of The Word - UK Terms and Conditions Apply!

USA – delivery charge is £40, delivery approximately 5 working days
Canada – delivery charge is £45, delivery approximately 5 working days
Australia - delivery charge is £50, delivery approximately 9 working days

You have 28 days from the date the goods are received to return any items as long as they are in a saleable condition and all labels are attached and not removed. You will receive with your order a FREE POST returns label and all necessary paperwork. For exchanges we ask that you place a new order and return back to us the unwanted item/s.

Returns Address

Internet purchases can not be returned to a store!

If you would like to return an item/s, for whatever reason, you may do so provided we receive the goods within 28 days after the day you received them. The returned item/s must be unworn, not soiled and in a saleable condition. A sticky wallet and FREE POST returns label and Returns Form will be included in with your order. Please use the FREE POST returns label on the outside of the package when returning goods at your local Royal Mail Post Office. You may wish to upgrade your return to a Special Service to cover the cost of your items in the event of the parcel being lost or stolen; this can be done at the post office.

Unfortunately we cannot accept returns of any item, which has been altered, to your specifications. We also cannot accept a return more than 28 days after you have received the item.

We are happy to accept returns of overseas orders but please note the cost of the return must be paid by whoever is returning the order. It is also your responsibility to return the goods in a saleable condition. We cannot take responsibility for any missing or lost items being returned back to our Warehouse. We also cannot accept returns of any item(s) that have been altered to your personal specifications. We also cannot accept a return more than 28 days after the date you received the order.

Please note that it is your responsibility to return the goods in a saleable condition. We cannot take responsibility for any missing or lost items being returned back to our Warehouse.