Click & Collect:
Click & Collect from one of our many store locations across the UK. This service is free and your order will be ready for collection after 10am, two working days after your order. When you collect your order, please bring proof of purchase and the card you have used for payment.
Please note: We are unable to refund purchases made via the website in our stores.
Tracked Standard Delivery is free on all UK Mainland orders over £70 and your order will be delivered within 7 working days. For orders under £70, the standard delivery option is £4.95.
UK Next Day Delivery:
Our tracked Hermes Next Day service is available on orders to most UK Mainland addresses placed before 5pm and is charged at £6.95 on orders under £70, and £3.95 for orders over £70.
Alternatively, a service through UPS is available. This service is charged at £9.95 and delivery time is approximately 1-2 working days.
All returns on UK orders are FREE. We want you to be happy with your order, however, if you would like to return an item (or items), for whatever reason, you may do so. You have 90 days from receipt of your order to return any items as long as they are unworn, unsoiled plus in a saleable condition with all labels still attached.
Unfortunately, we cannot accept the return of any items which have been altered to your own personal specifications.
We are also unable to accept any returns on underwear, socks, or masks for hygiene reasons.
For exchanges, we ask that you place a new order for any new items that you require and return any unwanted items back to us.
We are also unable to accept returns from website orders to stores at this time.
Please visit our Delivery & Returns page for full information.