Orders are dispatched seven days a week, excluding bank holidays. We will send you an email confirmation once your order has been dispatched. Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes.
For guaranteed UK delivery in time for Christmas orders must be placed on or before December 21st. Orders placed between December 22nd and December 27th will be delivered on or after December 28th. International orders will need to be placed by December 19th for delivery in time for Christmas.
During this busy period some deliveries may take slightly longer than usual. We do our best to ensure that your order is with you as soon as possible, but please note there may be some delays.
Standard delivery is free on all UK Mainland orders over £70 and your order will be delivered within 2-3 working days. For orders under £70 the standard delivery option is £4.95.
UK Next Day Delivery service is available for most UK Mainland orders placed before 5pm, subject to satisfactory payment security check. For orders over £70 this is charged at £2. For orders under the value over £70 the cost for this service is £6.95. Unfortunately we are not able to offer Next Day delivery on all UK orders and we will notify you if we are unable to fulfil this on your order.
We currently ship to the following overseas destinations. Please review the table below for costs and delivery times. Please note any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid for by the recipient of the parcel. We have no control over these charges and we cannot tell you what the cost of this may be as policies and duties vary widely from country to country. You should contact your local customs office for advice on the current charges that are applicable before you place your order.
|Austria||Approx. 5 Working Days||£13.00|
|Belgium||Approx. 5 Working Days||£9.00|
|Bosnia||Approx. 5 Working Days||£44.85|
|Bulgaria||Approx. 5 Working Days||£23.00|
|Channel Islands||Approx. 5 Working Days||£10.00|
|Cyprus||Approx. 5 Working Days||£25.00|
|Czech Republic||Approx. 5 Working Days||£23.00|
|Denmark||Approx. 5 Working Days||£13.00|
|Estonia||Approx. 5 Working Days||£23.00|
|Finland||Approx. 5 Working Days||£13.00|
|France||Approx. 5 Working Days||£9.00|
|Germany||Approx. 5 Working Days||£9.00|
|Gibraltar||Approx. 5 Working Days||£44.85|
|Greece||Approx. 5 Working Days||£23.00|
|Hungary||Approx. 5 Working Days||£23.00|
|Iceland||Approx. 5 Working Days||£16.95|
|Ireland (ROI)||Approx. 5 Working Days||£6.00|
|Italy||Approx. 5 Working Days||£13.00|
|Latvia||Approx. 5 Working Days||£23.00|
|Liechtenstein||Approx. 5 Working Days||£44.85|
|Lithuania||Approx. 5 Working Days||£45.00|
|Luxembourg||Approx. 5 Working Days||£9.00|
|Malta||Approx. 5 Working Days||£45.00|
|Moldova||Approx. 5 Working Days||£45.00|
|Monaco||Approx. 5 Working Days||£13.00|
|Montenegro||Approx. 5 Working Days||£45.00|
|Neatherlands||Approx. 5 Working Days||£9.00|
|Northern Ireland||Approx. 5 Working Days||£4.95|
|Norway||Approx. 5 Working Days||£44.85|
|Poland||Approx. 5 Working Days||£23.00|
|Portugal||Approx. 5 Working Days||£13.00|
|Portugal (Azores)||Approx. 5 Working Days||£45.00|
|Portugal (Madeira)||Approx. 5 Working Days||£45.00|
|Romania||Approx. 5 Working Days||£45.00|
|ROI||Approx. 5 Working Days||£6.00|
|San Marino||Approx. 5 Working Days||£44.85|
|Serbia||Approx. 5 Working Days||£45.00|
|Slovakia||Approx. 5 Working Days||£23.00|
|Slovenia||Approx. 5 Working Days||£23.00|
|Spain||Approx. 5 Working Days||£13.00|
|Spain (Canary Islands)||Approx. 5 Working Days||£45.00|
|Sweden||Approx. 5 Working Days||£13.00|
|Switzerland||Approx. 5 Working Days||£44.85|
|Tunisia||Approx. 5 Working Days||£45.00|
|Turkey||Approx. 5 Working Days||£45.00|
|Ukraine||Approx. 5 Working Days||£45.00|
The following countries are subject to a £21.75 duty charge, which is included in the postage rates stated above.
|USA||Approx. 5 Working Days||£40.00|
|Canada||Approx. 5 Working Days||£45.00|
|Australia||Approx. 9 Working Days||£50.00|
|New Zealand||Approx. 10 Working Days||£55.00|
We want you to be happy with your order but if you would like to return an item or items, for whatever reason, you may do so. You have 28 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a salable condition with all labels still attached.
We unfortunately cannot accept the return of any item which has been altered to your own personal specifications.
For exchanges we ask that you place a new order for any new items that you require and return back to us any unwanted items.
You have until January 31st 2017 to return any items purchased between November 1st and December 31st 2016 providing all items are unworn, in packaging and with all tags attached.
We are more than happy for any overseas order to be returned but we do ask that whoever is returning the order cover the cost of the return postage to our warehouse. You have 28 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a saleable condition with all labels still attached. We unfortunately cannot accept the return of any item which as been altered to your own personal specifications. For exchanges we ask that you place a new order for any new items you require and return back to us an unwanted items as specified above. Please note that it is your responsibility to return the goods in a saleable condition, we cannot take responsibility for any missing or lost items being returned back to our warehouse.