Orders are dispatched seven days a week, excluding bank holidays. We will send you an email confirmation once your order has been dispatched. Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes.
Standard delivery is free on all UK Mainland orders over £70 and your order will be delivered within 2-3 working days. For orders under £70 the standard delivery option is £4.95 despatched via Hermes.Parcelshops
Have your order delivered to one of 4000+ Parcelshops in the UK. This service is free on all UK Mainland orders over £70. UK Mainland Orders will arrive within 1-2 working days. Non-Mainland Orders will arrive within 2-3 working days. For orders under £70 the standard delivery option is £4.95.
UK Next Day Delivery
Unfortunately we are not able to offer Next Day Delivery at this time.
Please Note: During busy periods such as Black Friday or Boxing Day, our Next Day Delivery Service may not be available.Click and Collect
If you're unable to receive your parcel at home then why not try our Click and Collect service? We'll send your items to your chosen Suit Direct store to collect when it's convenient for you. We have 25 stores across the country and will hold your order for 10 calendar days.
We offer this service for free and your order will ready for collection after 10am 2 working days after your order. For further peace of mind we will also contact you by either phone or email once your order has arrived safely in store.
Simply place your order and select UK Click And Collect at the checkout and choose your preferred store from the list.
When collecting your order please bring a proof of purchase and the card you have used for payment. If you would like someone to collect the order on your behalf they will need your proof of purchase as well as their own Photo ID.Collect+
Please ensure you keep your Collect+ receipt as this is proof of return until the refund is made, as we can not refund parcels that are lost in transit.Large Orders
Please note that exceptionally large orders (those over 10 suits) may take longer to delivery due to delivery restrictions. If you require such an order on Next Day Delivery please contact our Customer Service team who will be able to advise.Mainland Europe
Shipping costs for Europe are shown below - UK Terms & Conditions apply!Coronavirus
Please note in countries where the Coronavirus is effecting transport and logistics, there is likely to be a delay in delivering your order. Please refer to the tracking reference provided in your dispatch email for more accurate updates.
For international orders (excluding Ireland), please see the latest delivery status updates from UPS
Customer returns may also take longer to process than usual. We thank you for your patience on this.Overseas Delivery & Returns
We currently ship to the following overseas destinations. Please review the table below for costs and delivery times. All orders outside of the UK & Ireland are sent via UPS. Please note any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid for by the recipient of the parcel. We have no control over these charges and we cannot tell you what the cost of this may be as policies and duties vary widely from country to country. You should contact your local customs office for advice on the current charges that are applicable before you place your order.
|Andorra||Approx. 5 Working Days||£44.85|
|Austria||Approx. 5 Working Days||£13.00|
|Belgium||Approx. 5 Working Days||£9.00|
|Bosnia/Herzegovina||Approx. 5 Working Days||£44.85|
|Bulgaria||Approx. 5 Working Days||£23.00|
|Cyprus||Approx. 5 Working Days||£25.00|
|Czech Republic||Approx. 5 Working Days||£23.00|
|Denmark||Approx. 5 Working Days||£13.00|
|Estonia||Approx. 5 Working Days||£23.00|
|Finland||Approx. 5 Working Days||£13.00|
|France||Approx. 5 Working Days||£9.00 | Free on orders over £125|
|Germany||Approx. 5 Working Days||£9.00 | Free on orders over £125|
|Gibraltar||Approx. 5 Working Days||£44.85|
|Greece||Approx. 5 Working Days||£23.00|
|Hungary||Approx. 5 Working Days||£23.00|
|Iceland||Approx. 5 Working Days||£16.95|
|Ireland (ROI)||Approx. 5 Working Days||£6.00|
|Israel||Approx. 5 Working Days||£55.00|
|Italy||Approx. 5 Working Days||£13.00|
|Latvia||Approx. 5 Working Days||£23.00|
|Liechtenstein||Approx. 5 Working Days||£44.85|
|Lithuania||Approx. 5 Working Days||£45.00|
|Luxembourg||Approx. 5 Working Days||£9.00|
|Malta||Approx. 5 Working Days||£45.00|
|Moldova||Approx. 5 Working Days||£45.00|
|Monaco||Approx. 5 Working Days||£13.00|
|Montenegro||Approx. 5 Working Days||£45.00|
|Netherlands||Approx. 5 Working Days||£9.00 | Free on orders over £125|
|Northern Ireland||Approx. 5 Working Days||£4.95|
|Norway||Approx. 5 Working Days||£44.85|
|Poland||Approx. 5 Working Days||£23.00|
|Portugal||Approx. 5 Working Days||£13.00|
|Portugal (Azores)||Approx. 5 Working Days||£45.00|
|Portugal (Madeira)||Approx. 5 Working Days||£45.00|
|Romania||Approx. 5 Working Days||£45.00|
|ROI||Approx. 5 Working Days||£6.00|
|San Marino||Approx. 5 Working Days||£44.85|
|Serbia||Approx. 5 Working Days||£45.00|
|Slovakia||Approx. 5 Working Days||£23.00|
|Slovenia||Approx. 5 Working Days||£23.00|
|Spain||Approx. 5 Working Days||£13.00 | Free on orders over £125|
|Spain (Canary Islands)||Approx. 5 Working Days||£45.00|
|Sweden||Approx. 5 Working Days||£13.00|
|Switzerland||Approx. 5 Working Days||£44.85|
|Tunisia||Approx. 5 Working Days||£45.00|
|Turkey||Approx. 5 Working Days||£45.00|
|Ukraine||Approx. 5 Working Days||£45.00|
The following countries are subject to a £21.75 duty charge, which is included in the postage rates stated above.
Shipping costs for the rest of the world - UK Terms & Conditions apply!
|USA||Approx. 5 Working Days||£40.00|
|Canada||Approx. 5 Working Days||£45.00|
|Australia||Approx. 9 Working Days||£50.00|
|New Zealand||Approx. 10 Working Days||£55.00|
We want you to be happy with your order but if you would like to return an item or items, for whatever reason, you may do so. You have 60 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a saleable condition with all labels still attached.
We unfortunately cannot accept the return of any item which has been altered to your own personal specifications.
For exchanges we ask that you place a new order for any new items that you require and return back to us any unwanted items.
Unfortunately we are not able to accept returns from the USA at this time.Returns Address
We are more than happy for any overseas order to be returned but we do ask that whoever is returning the order cover the cost of the return postage to our warehouse. You have 60 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a saleable condition with all labels still attached. We unfortunately cannot accept the return of any item which as been altered to your own personal specifications. For exchanges we ask that you place a new order for any new items you require and return back to us an unwanted items as specified above. Please note that it is your responsibility to return the goods in a saleable condition, we cannot take responsibility for any missing or lost items being returned back to our warehouse.Collect+